Automatically ensure accurate phone data and eliminate invalid entries with Smart Columns.
Incorrect or inconsistent phone numbers on monday.com boards can lead to communication errors, delays, and wasted follow-ups. Without a reliable way to validate phone data, teams often spend time correcting typos or chasing down clients.
Why It Matters
Validating phone numbers at the source means:
- Fewer customer communication failures
- Better contact data hygiene
- Less time spent on manual cleanup
- Higher team productivity
When phone number accuracy is critical—like in sales, customer service, or logistics—this Smart Column feature is a game changer.
Real-World Use Cases
- Sales teams: Validate lead phone numbers before triggering an outreach workflow
- Customer support: Ensure valid numbers for escalations and callbacks
- HR onboarding: Confirm mobile numbers before sending documents or logins
- Event planning: Avoid failed confirmations for RSVP follow-ups
What This Smart Column Does
The Phone Number Verification column checks the validity of data stored in your monday.com phone columns. It can be triggered by status changes, new item creation, or movement across groups—ensuring that all contact information is accurate and formatted correctly.
How to Set Up Phone Number Verification on Your Board
Step 1: Install Phone Number Verification
Click the button below to install the Phone Number Verification feature.
👉 [Add to monday.com]
Step 2: Go to the Desired Board
Navigate to the board that contains the phone column you want to validate.
Step 3: Add Phone Number Verification
- Select the column where you’d like the verification to be applied
- Click the three dots (…) at the top right of the column header
- From the dropdown, go to Column Extensions
- Select Phone Number Verification from the list
Step 4: Set the Status Column to Be Used for Verification
Choose a status column that will help trigger the verification rule.
This column will reflect whether the phone number passes or fails validation.
Step 5: Set the Phone Number Verification Column Trigger
Define the logic for when the phone number should be checked:
- Item is created – Trigger validation on new items
- Column is changed – Validate when a phone number is edited
- Item is moved to any group – Useful for boards structured by region or owner
- Status is changed to a specific value – For example, “Ready for Contact”
Step 6: Save Your Settings
Click Save to activate the feature. Once live, your phone column will automatically verify new or updated entries against formatting standards.