If you’re experiencing an issue with your shipment status not refreshing on TrackMy, don’t worry. In this tutorial, we’ll walk you through the steps to reconnect your tracking ID.
Here’s what you need to do:
Open the TrackMy board: To start, open the TrackMy board on your device.
Select the item you want to reconnect: On the board, locate the item for which you want to reconnect the tracking ID. Click on it to select it.
Re-enter the tracking ID: To reinitialise the connection, simply re-enter the tracking ID for the selected item.
Add one character and put back the original ID: If the previous step didn’t work, you can try adding one character to the tracking ID and then putting the original ID back to refresh the connection.
By following these simple steps, you should be able to reconnect your tracking ID on TrackMy and start tracking your shipment status again. If you’re still experiencing issues, please don’t hesitate to reach out to TrackMy’s customer support for further assistance.
We hope this tutorial was helpful. Good luck!
10 parcel tracking for free
Real people, real answers, real support.
We are here to serve. Whether your question is big or small, we’re here to support you every step of the way.
To provide the best experiences, we use technologies like cookies to store and/or access device information. Consenting to these technologies will allow us to process data such as browsing behavior or unique IDs on this site. Not consenting or withdrawing consent, may adversely affect certain features and functions.
The technical storage or access is strictly necessary for the legitimate purpose of enabling the use of a specific service explicitly requested by the subscriber or user, or for the sole purpose of carrying out the transmission of a communication over an electronic communications network.
The technical storage or access is necessary for the legitimate purpose of storing preferences that are not requested by the subscriber or user.
The technical storage or access that is used exclusively for statistical purposes.The technical storage or access that is used exclusively for anonymous statistical purposes. Without a subpoena, voluntary compliance on the part of your Internet Service Provider, or additional records from a third party, information stored or retrieved for this purpose alone cannot usually be used to identify you.
The technical storage or access is required to create user profiles to send advertising, or to track the user on a website or across several websites for similar marketing purposes.